FAQ

A2: Our relays pass UL, CSA, CE, TUV, CQC, RoHS and other global commercial & environmental certifications. We also hold ISO9001 quality, ISO24001 environmental and ISO45001 occupational health & safety system certificates.

A3: Our products serve automation equipment, machine tools, instruments, regulated power supplies, communication devices, automotive electronics, home appliances, smart homes and office equipment.

A4: Yes. We provide full R&D customization including parameter adjustment and special material selection. As a professional relay export base, we deliver tailored products for global clients with complete technical support.

A5: We strictly control incoming materials and whole production processes with MES, SPC and WMS intelligent management systems. We build Industry 4.0 smart workshops to keep consistent stability and producibility of all relays.

A6: Our sales network covers all major cities across China, and extends to 53 countries and regions worldwide. We are a core council member of multiple national electronic & relay industry associations.

A7: Lead time varies based on order volume and customized requirements. Flexible MOQ is available for trial orders. Our automated production line ensures stable output and punctual delivery for bulk export orders.

A8: We offer long-term quality warranty, fast technical troubleshooting, spare parts supply and professional document support including datasheets, catalogs and certification files for overseas partners.